PUBLIC OFFER
for Image Retouching Services
This Public Offer is addressed to an unlimited number of individuals and legal entities and constitutes an official offer by Yuliya Vladislavovna Gukova (hereinafter referred to as the “Contractor”) to provide image retouching services under the terms and conditions set forth below.By making a payment, submitting files for retouching, approving the technical brief, or otherwise requesting the services, the Client fully and unconditionally accepts the terms of this Offer. Acceptance of this Offer constitutes the conclusion of a binding service agreement between the Contractor and the Client.The Client is responsible for reviewing this Offer prior to the commencement of services.
1. Terms and Definitions
Offer — this document published on the Contractor’s website: www.yuliya-gukova.com.
Acceptance of the Offer — the Client’s full and unconditional acceptance of the terms of the Offer by performing the actions specified in Section 3 of this Offer.
Acceptance — full and unconditional acceptance of the Offer by the Client through actions indicating the intention to receive the services.
Services — digital image processing and retouching services, including but not limited to beauty retouching, fashion retouching, catalog retouching, color correction, and basic or artistic image processing.
Client — any individual or legal entity requesting the Contractor’s services.
Website — the Contractor’s website located at www.yuliya-gukova.com.
Messengers — electronic communication services such as Telegram, WhatsApp, or similar platforms.
Technical Brief (TB) — the agreed requirements defining the scope, style, quality, and expected result of the retouching services.
2. Subject of the Agreement
2.1. The Contractor agrees to provide image retouching services in accordance with the approved Technical Brief, and the Client agrees to accept and pay for the services.
2.2. The scope of work, number of images, deadlines, delivery format, and other conditions are agreed upon in advance and fixed in the Technical Brief or written correspondence.
2.3. Services may also be provided under an individual agreement, provided its terms do not contradict this Offer.
3. Acceptance and Agreement Formation
3.1. Acceptance of this Offer occurs when the Client performs one or more of the following actions:
— submits images for retouching;
— confirms the Technical Brief and/or pricing;
— makes full or partial payment;
— receives or uses the results of the services.
3.2. The Technical Brief may be оформed as:
— a separate document;
— an appendix to an agreement;
— approved written correspondence (including email or messengers).
3.3. From the moment of acceptance, the Agreement is considered concluded and binding on both parties.
4. Service Fees and Payment
4.1. Service fees are determined individually based on the complexity of retouching, number of images, scope of work, deadlines, and Client requirements.
4.2. The final price is agreed upon before work begins and remains fixed for the agreed scope.
4.3. Pricing may be defined as:
— per image;
— per project or scope of work;
— minimum order fee;
— additional services or revisions.
4.4. The Contractor may require full prepayment or partial prepayment (not less than 50%) before commencing work.
4.5. The Contractor reserves the right not to start work until the agreed payment is received.
4.6. Payment confirms the Client’s acceptance of the terms of this Offer.
5. Delivery Timeframes and Acceptance
5.1. Deadlines are agreed individually prior to the start of the project.
5.2. The Client has three (3) calendar days from delivery to review the results and submit reasoned feedback related to the Technical Brief. If no feedback is received within this period, the services are considered accepted.
5.3. Changes to the Technical Brief or scope of work may affect deadlines and pricing.
5.4. Source files and final results are stored for 30 calendar days after delivery unless otherwise agreed. After this period, file retention is not guaranteed.
6. Revisions
6.1. The number of revisions included in the price is agreed upon in advance.
6.2. Additional revisions or changes beyond the agreed scope are charged separately and may affect delivery timelines.
7. Rights and Obligations
7.1. The Contractor undertakes to provide services professionally and within agreed deadlines.
7.2. The Contractor has the right to:
— suspend work until payment is received;
— showcase the completed work in a portfolio, on the website, and in professional social media, unless otherwise agreed in writing before the start of the project.
7.3. The Client undertakes to provide all necessary materials in a timely manner and to pay for the services as agreed.
8. Intellectual Property
8.1. Intellectual property rights to the retouching results remain with the Contractor. The Client is granted a non-exclusive license to use the results for the purposes for which they were commissioned, unless otherwise agreed in writing.
8.2. Transfer of exclusive rights is possible only under a separate written agreement and subject to full payment.
9. Liability
9.1. Each party is responsible for fulfilling its obligations under this Agreement.
9.2. If the Client cancels the services after work has begun, payments made are non-refundable.
9.3. The Contractor is not responsible for rejection based on subjective preferences or aesthetic expectations, provided the results comply with the approved Technical Brief.
9.4. The Contractor’s total liability is limited to the amount paid by the Client for the services.
10. Force Majeure
10.1. Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control.
11. Dispute Resolution
11.1. Any disputes shall first be resolved through good-faith negotiations.
11.2. In case of inconsistencies, the following order of priority applies:
individual agreement → Technical Brief → this Offer.
12. Personal Data
12.1. The Client consents to the processing of personal data (name, email, phone number) solely for the purpose of providing the services.
12.2. Personal data is processed in accordance with the Contractor’s Privacy Policy available on the Website.
12.3. The Client may withdraw consent to data processing by written notice to the Contractor’s email address.
13. Final Provisions
13.1. The Contractor may amend this Offer at any time. The updated version becomes effective upon publication on the Website and does not apply to ongoing projects.
13.2. Matters not regulated by this Offer shall be governed by generally accepted principles of international business practice.
14. Contractor’s Details
Contractor: Yuliya Vladislavovna Gukova
Status: Self-employed
Website: www.yuliya-gukova.com
E-mail: gukovaretoucher@gmail.com
Phone: +7 (984) 151-43-15